Programme
| 09:00 | Registration, coffee, and tech demos |
| 10:15 | Welcome from Catherine |
| 10:30 | Tech & AI in D&R |
| 12:30 | Lunch |
| 13:30 | Service Line sessions |
| 15:00 | Refreshment break |
| 15:30 | Mandy Hickson |
| 17:30 | Closing remarks |
| 17:35 | Check-in / free time |
| 18:30 | Pre-dinner drinks |
| 19:30 | Dinner and Awards |